Cookie Policy
01 What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to website owners.
Similar technologies include web beacons, pixels, local storage, and session storage. This policy covers all such technologies collectively referred to as "cookies."
Cookies can be:
- Session cookies: Temporary cookies that expire when you close your browser
- Persistent cookies: Cookies that remain on your device for a set period or until deleted
- First-party cookies: Set directly by BouncePro
- Third-party cookies: Set by our service providers on our behalf
02 How We Use Cookies
BouncePro uses cookies for the following purposes:
- Keeping you logged into your account securely across browser sessions
- Remembering your preferences and settings within the platform
- Understanding how users navigate and interact with our platform
- Measuring the performance and effectiveness of our marketing efforts
- Detecting and preventing fraud and security threats
- Improving the stability and performance of our platform
03 Types of Cookies We Use
We categorize our cookies into four types:
Essential Cookies Required
These cookies are strictly necessary for the BouncePro platform to function. Without them, core features like logging in, managing campaigns, and accessing your dashboard would not work. These cookies cannot be disabled.
Functional Cookies Optional
These cookies remember your preferences and customize your experience — such as your preferred language, timezone, or UI settings. Disabling them may reduce personalization but will not prevent you from using the platform.
Analytics Cookies Optional
These cookies help us understand how visitors use our website and platform — which pages are visited, how long users stay, and where they come from. This data is aggregated and anonymous. We use this information to improve our product.
Marketing Cookies Optional
These cookies track your visits across our marketing website and may be used to show you relevant content or measure the effectiveness of our advertising. We do not use marketing cookies inside the authenticated platform.
04 Cookies We Set
| Cookie Name | Type | Duration | Purpose |
|---|---|---|---|
| bp_session | Essential | Session | Maintains your authenticated session while logged in to the platform |
| bp_csrf | Essential | Session | Cross-site request forgery protection token for security |
| bp_remember | Essential | 30 days | Keeps you logged in if you select "Remember me" at login |
| bp_prefs | Functional | 1 year | Stores your UI preferences such as sidebar state and timezone |
| bp_cookie_consent | Essential | 1 year | Remembers your cookie consent preferences |
| bp_analytics | Analytics | 90 days | Anonymous usage data to help us understand feature adoption |
05 Third-Party Cookies
Some cookies on our platform are set by trusted third-party service providers. We only work with providers who meet strict privacy and security standards:
- Cloudflare: Security, DDoS protection, and performance optimization
- Stripe: Secure payment processing (only on billing pages)
- PostHog: Anonymous product analytics and feature usage tracking
- Google Analytics: Website traffic analytics (marketing website only, not inside the platform)
Each third-party provider has its own privacy and cookie policy. We encourage you to review them if you have concerns about specific providers.
06 Managing Your Preferences
You have several options for managing cookies:
Cookie Consent Banner
When you first visit bouncepro.io, you will be shown a cookie consent banner where you can accept all cookies, reject optional cookies, or customize your preferences by category.
Browser Settings
Most browsers allow you to control cookies through their settings. You can:
- View and delete existing cookies
- Block all cookies or third-party cookies specifically
- Set preferences for specific websites
- Receive a notification before a cookie is placed
Popular browsers and their cookie settings pages:
07 Cookie Consent
For users in jurisdictions that require cookie consent (including Canada under PIPEDA and the EU under the ePrivacy Directive), we obtain your consent before placing optional cookies.
Your consent is:
- Freely given — you can decline optional cookies without penalty
- Specific — you can consent by category (analytics vs. marketing)
- Informed — we clearly describe what each category of cookie does
- Withdrawable — you can change your preferences at any time via the cookie settings link in our footer
Essential cookies do not require consent as they are strictly necessary for the platform to function.
08 Updates to This Policy
We may update this Cookie Policy from time to time as our practices change or as required by law. When we make changes, we will update the "Last Updated" date at the top of this page.
If we make significant changes to how we use cookies, we will notify you via our cookie consent banner or by email. We encourage you to review this page periodically.
09 Contact Us
If you have questions about our use of cookies or this Cookie Policy, please reach out:
